Meet Our Team

Our people are our greatest asset.

At the Mission Bay Conference Center, we believe our people are our most valuable resource and the key to our success. It's our policy and our mission to recruit and hire people at all levels of our organization that have the highest levels of integrity, talent and motivation. We know these qualities are essential in every aspect of our business. Whether it's providing exceptional customer service, protecting and preserving the environment, or ensuring a safe experience for our guests and employees, it all comes down to our team.

Let our expert staff help plan your next event. Contact us today.

 

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Ryan Coate - General Manager 
Coate-ryan@aramark.com
415-514-4670

Ryan Coate comes to the Mission Bay Conference Center with more than 18 years of hospitality experience, a native of Buffalo, New York and until his recent move to San Francisco has been actively working in the industry on the east coast. Beginning his career in 1997 at the 500 room Buffalo Hilton, Ryan helped transition that property into an Adam’s Mark Hotel and Resort in 1998. With 72,000 square feet of meeting and convention space, Ryan held many positons for the property including Banquet Captain, Banquet Manager and finally, Convention Service Manager in 2007. The Buffalo Niagara Convention Center was Ryan’s next endeavor as the Director of Convention and Event Service from 2007 through 2010. In July of 2010, while holding this position Ryan was certified by the Convention Industry Council as a Certified Meeting Professional (CMP), a title he still holds. Since 2010, Ryan worked for Spectra Venue Management formerly known as Global Spectrum, a division of Comcast Spectacor, the public facility and events subsidiary of Comcast Cable. Most recently, as the General Manager for the IACC certified Conference and Event Center in Niagara Falls, New York and for Canalside Buffalo, a premier waterfront public space and evolving entertainment district. Ryan is credited for many of the achievements contributing to the success and resurgence of Buffalo’s inner harbor.

Ryan graduated in 2002 from the State University of New York College at Buffalo with a degree in Hospitality Administration concentrating in both Food and Beverage Management and Travel and Tourism. In 2005, earning a Master of Arts in Organizational Leadership from Medaille College, a focus on theories, models, tools, and techniques that develop effective leadership.  Upon earning his graduate degree Ryan was an adjunct professor and active board member in the Hospitality Administration Department at the State University of New York College at Buffalo. Ryan is also a member of the International Association of Venue Managers and is a 2012 graduate of IAVM’s Venue Management School, considered one of the best professional education programs available to venue managers.

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James Long - Director of Sales
Long-james6@aramark.com
415-514-4680

James Long has built his hospitality career at some of the countries most iconic hotels including the Plaza Hotel in New York, the Helmsley-Harley Hotel, the New York Marriot Marquis, the San Francisco Marriot, the Los Angeles Omni Hotel and most recently the LA Hotel Downtown.  His industry experience includes restaurant management, banquet and catering operations, catering sales and conference services.

At Mission Bay, James is focused on building high performing teams, developing outstanding customer relations and delivering best in class, state of the art events at the beautiful, high tech Mission Bay Conference Center. In his role of Director of Sales and Marketing at the Mission Bay Conference Center, James oversees catering sales and conference planning.

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Kelin Shaw - Sales Manager
Shaw-Kelin@aramark.com
415-502-2387

Kelin Shaw started at Mission Bay Conference Center in 2015 as our Conference Planning Manager with over 8 years of hospitality management experience in both operations, as well as conference planning. Kelin previously worked for Hyatt Hotels in the San Francisco bay area, as both a Food and Beverage and Banquet Manager at the Hyatt Regency in Burlingame, and then as an Event Planning Manager at the Hyatt Fisherman’s Wharf. Both properties brought unique and challenging experiences to her evolution in the industry, from managing event space of over 54,000 square feet at the Hyatt in Burlingame, to handling smaller more intimate board meetings and events at the Hyatt Fisherman’s Wharf.

Kelin moved to the bay area straight out of college from Colorado, and has been in the hospitality industry here ever since. She graduated from Colorado State University with a Degree in Liberal Arts and a double minor in Spanish and Sociology. Kelin is driven to help make Mission Bay Conference Center a top tier location for meetings and events in San Francisco.

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Holly Szeto - Senior Conference Planning Manager
Szeto-holly@aramark.com
415-476-1991

Holly Szeto brings more than 14 years of professional experience to this role, having most recently worked as the Senior Convention Services Manager at the InterContinental San Francisco Hotel, and as the Catering and the Convention Services Manager at the Borgata Hotel Casino and Spa in Atlantic City, New Jersey. Holly’s hotel career has taken her to properties on both coasts of the US and her leisure travel has taken her to six of the seven continents.

As Senior Conference Planning Manager at Mission Bay Conference Center, Holly will be working with guests to plan corporate, University, and social events at the Conference Center.

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Marina Stamas - Conference Planning Manager 
Stamas-marina@aramark.com
415-514-4673

A recent graduate of Florida State University’s Dedman School of Hospitality, Marina Stamas brings fresh perspective and a diverse portfolio to Mission Bay Conference Center. Marina has 5 years of experience in the sales industry and began her hospitality career in operations at the Forbes top rated Ritz-Carlton New York, Central Park. She has since used this experience working large scale events at Florida State’s Donald L. Tucker Civic Center and now at Mission Bay Conference Center. Eager to begin her post-grad career, Marina hopes to learn more about the event industry from the high caliber Mission Bay team.

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August Olson - Executive Sous Chef
Olson-august@aramark.com
phone: 415.514.4749

With over twenty years of experience in all facets of the food service industry, August has been the Mission Bay Conference Center's Executive Sous-Chef for the past six years.
Prior to joining MBCC, August was the Vice President and Executive Chef for one of the top catering companies in the Bay Area.

 

 

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Jasmine Thompson - Food & Beverage Manager
Thompson-jasmine2@aramark.com
415-514-4700

Jasmine Thompson comes from a background of Hospitality, graduating with her Bachelor’s Degree in Hospitality Management at Indiana University of Pennsylvania.  She has a passion for people and helping them in any way possible, which is why she joined the industry. Her experience with waitressing is what started her journey, however she has gained much experience in management.

She started at the age of 19, where her first internship was with Eat'N Park, a restaurant chain based on the East Coast.  She gained management experience that allowed her to understand the basic fundamentals of the food industry.  Two years later, she completed an internship in Florham Park, New Jersey in business dining and her management gave her high recommendations in order for her to join the leadership program.  She moved to California to complete the one year "Accelerate to Leadership" program with the same company, Aramark.  This is where she received a "fast track" rating and experienced working as the Front Desk Manager and retail buyer at the historic beauty, Asilomar Conference Grounds.

Jasmine was promoted to a full time position, where she holds the title Food and Beverage Catering Manager at UCSF. Jasmine has plans to grow in the industry, becoming a well-rounded professional in hospitality.

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Matthew Miller - Operations Associate Manager 
Miller-matthew15@aramark.com
415-502-2553

Matthew Miller a recent graduate from The University of St. Thomas in St. Paul, Minnesota, completed his Bachelor’s Degree in International Business. With his passion to travel the world, he is eager to bring a new and diverse perspective into the hospitality business. While in St. Paul, Matt was an intern in Aramark’s ‘Step up to Leadership’ program at the 3M World Headquarters. The top interns are then moved into to the ‘Accelerate to Leadership’ program where he was able to pick San Francisco as his new home. Here at Mission Bay Conference Center, he has a role on the operations team as the Operations Associate Manager.

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Phan Khamphouvong - Food & Beverage Manager, The Pub
Khamphouvong-phan@aramark.com
415-514-4695

Phan comes to the Mission Bay Conference Center with 13 years of experience in the hospitality industry. As a graduate of San Jose State University with a bachelor’s degree in Hospitality Management, Phan has spent the past 8 years in management positions with companies such as Specialty’s Café and Bakery, and Panera Bread.

Phan’s most valuable moments were with Specialty’s Café and Bakery, where she was the café’s general manager. She led the way in setting financial goals, policies, and timeline for the day to day operation in the cafe, while keeping in mind state and federal health codes and laws. She established a respectable reputation amongst her team and her customers by acting as a positive role model and creating an enjoyable work environment.

As the Food and Beverage Manager focusing on The Pub, Phan hopes to continue to build a strong customer connection based café to ensure each customer is a returning customer.

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Scott Boudreau - Controller 
Boudreau-scott@aramark.com
415.476.1987

Scott Boudreau has worked as a Controller for twenty years here in San Francisco; eight of those years being in the restaurant industry.  He is glad to be returning to the Food and Beverage industry and is excited for the opportunity to apply his skills here as Controller of Mission Bay Conference Center.  He earned his BA in Economics from St. Lawrence University, served two years in Peace Corps Togo and earned his MBA from San Francisco State University.  In his free time he enjoys exercising at Chrissy Field, going to restaurants and art events in the city, hiking and fly fishing in the mountains.

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Tony Dee - Accounting Assistant
Dee-tony@aramark.com
415.514.4676

Tony brings over five years of accounting systems and financial experience to his role as Accounting Assistant for the Mission Bay Conference Center where he is responsible for payroll, check processing, and collections.

Prior to joining MBCC, Tony was in customer service at the Holiday Inn, Fisherman's Wharf, handling guest check-in/check-out, daily reporting, and billings.

Tony holds a Bachelor's Degree in Business Administration from the University of San Francisco.

Catherine.jpgCatherine Alesna - Accounts Payable
Alesna-catherine@aramark.com
415-514-4849

Catherine Alesna works as the Accounts Payable Clerk- Vault person for the Mission Bay Conference Center Accounting Department. She has been part of the Finance and Accounting Department since June 10, 2010. Catherine Alesna received the Encore Award during first quarter of the year 2014. The Accounts Payable Clerk- Vault takes care of all accounts payable, sets up change for vault, sets up deposits, reconciles receipts, weekly meals report, reconciles credit card transactions, purchase orders, reviews vendors statement, counts bank and month end inventory review. Education and Certificate Bachelor of Science in Biology from Southwestern University, Philippines, Medical Billing Coding and Health Claims Examining, Los Angeles, California.

Catherine Alesna upholds company missions statement: "Deliver Experience that Enrich and Nourish Lives."